Handling Staff Crises
Make sure that staff showing signs of fatigue are relieved
Check in with staff and family members
Keep in regular contact with the Push Partner Liaison at the Health Department
Emergencies are stressful for everyone involved. When a staff member becomes tired they will start to make mistakes. A mistake (no matter how small) could equate to a huge mistake when distributing emergency medications! Relieve them immediately!
Stressful situations can exacerbate small personality conflicts that would usually be ignored. If you see this happening in a specific section, re-assign staff. If the problem persists let the Push Partner Business Coordinator know so that they can ask for a replacement staff member.
Last but not least, if something is not functioning at the Push Partner POD the way it is supposed to change it or ask the Push Partner Coordinator to change it. To keep things as low stress and running as smoothly as possible, everyone with a role in the Push Partner POD should be ready to adapt to any situation. In instances when a change is necessary it is important to confer with the rest of the Push Partner POD Staff on the appropriate course of action.